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Convert your points

Convert your Esso Smiles points

If you can't find something to redeem from our online catalogue, don't worry. You can always turn your Esso Smiles points into our partners' loyalty points to enjoy their perks. Here are two ways you can convert your Esso Smiles points:

Auto-conversion

All Esso Smiles points accumulated in your Esso Smiles account will be automatically deducted (in minimum blocks) and converted to the selected partner's loyalty points on a regular basis. No further action will be required once your request for the auto-conversion service is approved. The prevailing conversion rate for the specific auto-conversion service requested and Terms and Conditions for Conversion Services apply.

Flexi-conversion

Flexi-conversion is performed on an ad hoc basis. You can choose a specific amount of Esso Smiles points (in minimum blocks) to convert to the selected partner's loyalty points. Please note that this is a one time conversion. You have to fill up the form again for any further conversions. Flexi-conversion request will not be processed if there are insufficient Esso Smiles points to convert to the selected partner's loyalty points. The prevailing conversion rate for the specific ad hoc conversion service requested and Terms and Conditions for Conversion Services apply.

KrisFlyer™

KrisFlyer is the frequent flyer programme of the Singapore Airlines Group. Members can use KrisFlyer miles to redeem flight upgrades and award tickets to more than 1,000 destinations in over 170 countries on Singapore Airlines, SilkAir, Scoot and their world-class airline partners. KrisFlyer miles can also be used to redeem privileges and pay for your purchases at over 145 Kris+ partners, offset purchases on KrisShop.com, and book hotel stays and car rentals on KrisFlyer vRooms. Members can also convert KrisFlyer miles to Esso Smiles points for instant fuel redemptions.

Convert Esso Smiles points

Convert KrisFlyer miles

Conversion Rate
Flexi - Conversions
Esso Smiles points (min. Blocks of) Convert to
150 Esso Smiles points 100 KrisFlyer Miles
Auto - Conversions
Esso Smiles points (min. Blocks of) Convert to
100 Esso Smiles points 100 KrisFlyer Miles
Asia Miles™

Asia Miles is a travel reward programme comprising of a variety of airlines, including Cathay Pacific and Dragonair. Asia Miles members can enjoy a wide range of lifestyle awards from gourmet dining, trendy electronic gadgets and exclusive events, to limited-edition items.

Convert now

Conversion Rate
Flexi - Conversions
Esso Smiles points (min. Blocks of) Convert to
150 Esso Smiles points 100 Asia Miles
Auto - Conversions
Esso Smiles points (min. Blocks of) Convert to
150 Esso Smiles points 100 Asia Miles

Checking your balance

To check your Esso Smiles points balance, please refer to the bottom of the receipt, of your most recent purchase made at an Esso service station.

Alternatively, you may contact our Esso Smiles Customer Service Centre at 1800-300-8888 from 9am to 6pm (Mondays to Fridays, except weekends and public holidays) or simply check with our cashiers at any Esso service station.

Flexi-conversion requests will not be processed if there are insufficient Esso Smiles points to convert to the selected partner's loyalty points.

View terms and conditions.

Other ways to convert your Esso Smiles points

Simply download and complete the Esso Smiles Points Conversion Form.

  1. Submission channels:
    • Fax the completed form to 1800-300-3333 or
    • Scan the completed form and send to sg.contactus@essosmilesrewards.com or
    • Simply hand it to the cashier at any Esso service station
  2. For enquiries, please contact our Esso Smiles Customer Service Centre at 1800-300-8888. Our operating hours are from 9am to 6pm, Mondays to Fridays. We are closed on weekends and public holidays.
Get your FAQs here or call our Esso Smiles Customer Service Centre at 1800-300-8888