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Security Notice

Notice on potential SMS or text message scam

It has come to our attention that a fake SMS/text message that is purportedly from ExxonMobil has been in circulation. The message informs the recipient that he/she has won money in a promotion, and requests the recipient to provide personal details – such as full name, address, and phone number - to an email address that contains the word "ExxonMobil". A sample is shown below:

"You have one million pound in Essomobil promotion, for claim , kindly send your full name, address and mobile number to"

We wish to inform you that this SMS/text message does not originate from ExxonMobil and is likely to be a scam.

If you receive such or other similar messages through SMS or other forms of communication (e.g. email), we strongly recommend that you not respond to it. These are likely to be attempts by scammers to lure unsuspecting people by dressing up their communications under the names of legitimate organizations. We wish to highlight that ExxonMobil does not send SMS/text messages to customers to request for their personal information and would like to advise the public to exercise caution when you receive communication bearing such requests.

Get your FAQs here or call our Esso Smiles Customer Service Centre at 1800-300-8888