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Contact us

Esso service stations

  1. Corporate Hotline

    For general enquiries, please dial:
    Tel:. 65 6885 8000
    (Operating hours: 8am to 5pm, Mondays to Fridays, closed on weekends and public holidays)

    Our other contact details for general enquiries are:
    Fax.: 65 6885 8787

    Address:
    1 HarbourFront Place
    #06-00 HarbourFront Tower One
    Singapore 098633

  2. Customer Relations Hotline

    For feedback on our Esso service stations, please dial:
    Tel.: 1800 347 5103
    (Operating hours: 8am to 5pm, Mondays to Fridays, closed on weekends and public holidays)

    Email: apfm.cs@exxonmobil.com

  3. Smiles Hotline

    For enquiries regarding the Esso Smiles Driver Rewards programme or your Esso Smiles account, please dial:
    Tel.: 1800 300 8888
    (Operating hours: 9am to 6pm, Mondays to Fridays, closed on weekends and public holidays)

    Email: sg.contactus@essosmilesrewards.com

    For security reasons, please do not put your full credit card number in your email. If your query is related to payment and you consider it necessary to provide credit card information, please provide only the last 4 digits of your credit card number.

  4. Esso Fleet Card/Speedpass Customer Service Centre Hotline

    For enquiries relating to Esso Fleet Card, Esso Speedpass and commercial vehicles programme, please dial:
    Tel.: 800 6162 333
    (Operating hours: 9am to 6pm, Mondays to Fridays, closed on weekends and public holidays)

    Email: customer_singapore@essocard.com.sg

Get your FAQs here or call our Esso Smiles Customer Service Centre at 1800-300-8888