The Esso app features a variety of services for your needs. You can manage your Esso Smiles account, review points accumulated via your Smiles card, stay up to date on app-exclusive perks, and view services and facilities available at Esso service stations with ease. Watch the tutorial videos below to learn how to use each feature!
With the Esso app, you'll always be the first to know about the latest Esso deals and promotions. Plus, redeem rewards via app-exclusive vouchers at Esso service stations and our partners!
Say goodbye to keeping Esso receipts, and hello to more of the things you love. Link your Esso Smiles account to the app to keep track of your Smiles points, redeem attractive rewards, and more.
Learn how to download and set up the Esso app whether you’re a new or existing Smiles card holder, to enjoy a world of convenience and rewards!
Find out how you can easily review and keep track of your Esso Smiles points, plus your Smiles points transaction history on the Esso app.
Here’s how you can access exclusive Esso Smiles rewards and discounts on the Esso app. Redeem them, anytime, anywhere!
Try these simple steps to stay updated on the latest promotions and discounts, by turning on push notifications for the Esso app.
Simply open the Esso app on your phone, and tap on “My Smiles” located at the bottom-right corner of the screen to find your unique code.
The new Esso tile on DBS PayLah! lets you earn and track your Smiles points, view your transactions and account information all within the PayLah! app.
Note: Registration currently not applicable for Smiles cards issued via Smiles Private Hire (PDVL), Bus, Taxi, Last Mile programme and/or Partner programmes.
Experience the all-new Esso Smiles Digital Card which lets you earn Smiles points without the hassle of a physical card.
Whether you are a new or existing Smiles card holder, simply sign up or link up your Smiles account via DBS PayLah! and access this pumped up world of convenience and rewards.
Refer to PDF User Guide here.
This promotion is open to all Esso Smiles members whose membership is registered in Singapore.
To qualify for the Promotion and receive the free eVouchers ("Login Reward"), Esso Smiles members must download the Esso app ("App") and successfully login for the first time ("First-time Login Member") during the Promotion Period.
If you have not yet registered your Esso Smiles card to your Esso Smiles account, you may do so by clicking on "Register" in the App to fill up the account registration online form. Upon successful registration, you will be able to login and use the App.
This promotion is from 1 January 2020 until further notice.
If you qualify for the promotion, you will receive three (3) $3 off $50 Synergy fuels eVoucher and one (1) $5 off $60 Synergy Supreme+ eVoucher credited to your account which can be found under "My Rewards".
Upon download of the Esso app and successful first time login via the Esso app during the Promotion Period, the Login Reward will be credited to your Esso Smiles account via the Esso app immediately. Such Login Reward can be found under "My Rewards" in the app.
The Login Reward can be used at any time within the validity period stated on the relevant eVoucher.
No. Each Esso Smiles member will only be awarded with one (1) time Login Reward regardless of the number times he/she logoff and login to their account via the App.
The Login Reward a qualified member will receive is three (3) $3 off $50 Synergy fuels eVoucher and one (1) $5 off $60 Synergy Supreme+ eVoucher.
Yes. In the App, under “Rewards”, you will see a list under “Offers at partner stores”. You can use your Esso Smiles points to redeem for other offers such as Fairprice On, Grab, Klook and Zalora.
If you have downloaded the App, you can register your personal particulars by clicking on “Register” in the App to fill up the account registration online form. Upon successful registration, you will be able to login and use the App.
Alternatively, if you have not yet downloaded the App, you can register your personal particulars by completing the account registration online form at the Esso Smiles website.
Any phone running iOS 12.1 or newer, and any phone running Android 6.0 or newer.
You can download the app from Singapore Apple App Store and Google Play Store. Once you have downloaded the app, you need to register for an account with your Esso Smiles card or credit card linked with your Esso Smiles account. In case you have already registered on our Esso Smiles website, you may skip registration in Esso app and use the same login email address and password. The app will be ready to use after logging in.
Yes, you can select "continue as guest" to explore our offers and use the station locator function.
The app requires internet connection and we cannot provide any exact information on data usage because it depends on individual usage. Contact your mobile service provider for more information on mobile phone data plan.
Yes, you would need an active connection to the internet to use the app.
Please visit Esso Smiles website to know more about the attractive rewards we prepared for Esso Smiles members.
You can visit "My Smiles" screen and click "Account Information" to manage your information. Alternatively, you can also manage your information in Esso Smiles website after login.
You can manage the Esso app notification in your mobile device setting.
No. Esso app is currently limited to the loyalty and station locator features only.
No, the Esso app can only be used in Singapore.
Please refer to eVoucher terms & conditions.
Once your eVoucher has expired, you will no longer be able to use them.
No, you are not able to transfer Esso Smiles points or eVoucher in the app.
You can call our Esso Smiles Customer Service Centre at 1800-300-8888 to report your lost phone and we will suspend your account. However, we will not be liable for points that may be lost in the interim.
Please contact our Esso Smiles Customer Service Centre at 1800-300-8888 to validate your mobile number.
As verification is required for PDVL drivers, you would need to wait for 1 – 2 weeks after submitting the physical application form.
Sorry, you still need to present your Esso Smiles card to earn points on fuel transactions at this stage.
You can call our Esso Smiles Customer Service Centre at 1800-300-8888.